MCP Protocol in Cross-Border E-commerce SaaS: Use Cases, Benefits, and Real-World Examples

Key Takeaways The MCP Protocol (Model Context Protocol) enables LLMs to automate tasks, integrate external services, and enhance customer support in cross-border e-commerce SaaS platforms. Leading platforms like PayPal and Shopify use MCP for AI-driven invoice generation, order management, and multi-currency operations. As a newly open-sourced tool (released November 2024), MCP’s applications are still evolving, with untapped potential in global e-commerce. What is the MCP Protocol? The MCP Protocol, introduced by Anthropic in November 2024, acts as a “USB interface for AI.” It standardizes communication between Large Language Models (LLMs) and external systems—such as databases, APIs, and enterprise tools—to streamline …